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Privacy Policy

This is the Privacy Policy of Iniciativas Conte, S.L. (legal name of in Spain for tax purposes), the company located at Carrer Bailén 50, ent., 08009, Barcelona, Spain. Iniciativas Conte, S.L. treats personal information which it receives through its website with due care and in accordance with the applicable data protection legislation. Iniciativas Conte, S.L. is dedicated to safeguarding any personal information received by Iniciativas Conte, S.L.

General information

  • We only gather information that you provide voluntarily.
  • We cannot see or use your private credit information.
  • All transactions are done by secure providers (PayPal, major credit cards). The only info we receive from them is confirmation/rejection of the transaction.
  • We don’t send you any newsletters or any other non-solicited e-mails to you.
  • We don’t gather or sell any information to any 3rd party.
  • We release personal information you provided to us only and when required to comply with the law and to protect the rights, property, or safety of, our users, or others (Example: fraud, credit risk, etc.)

Your personal data

Iniciativas Conte, S.L. collects and uses information you provide to us. When you make a reservation, you are asked for your name, email address, phone number, age and gender.

We may also ask for your arrival details, the names of the people travelling with you and any preferences you might have for your trip (such as a baby cot).

If you need to get in touch with our customer support team, contact us through our website, or reach out to us in a different way (such as social media), we’ll collect information from you there, too.

If you decide to write a review on your trip on, we’ll collect the data such as your name, country, trip dates, type of traveler you were and also any information you’ve included.

Personal data you give us about others

If you are making a reservation on someone else’s behalf, you will provide their details on your reservation. Please be aware that it’s your responsibility to ensure that the person you have provided personal data about is aware that you’ve done so, and that they have understood and accepted how uses their information (as described in this Privacy Policy).


When you submit your credit card details all information is encrypted so that it cannot be read by anyone except the secure server which uses Secure Sockets Layer (SSL). Even HiBCN can’t see your information.

When you enter credit details on the prepayment page, an icon at the top of your internet browser indicates that the transaction is SSL secured. Please see below icon for different version of internet browser:


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Please e-mail us at , if you have more questions regarding security on our website
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